Our first priority and the reason we do what we do is to serve you - the client. Our founder, Bob Floyd, established TFC 40 years ago to prepare his friend's and neighbor's tax returns. His first office was opened in Twisp - a small town in the beautiful Methow Valley of North Central Washington. Over the years, we have expanded our offices to include both an investment and a technology division. Saving, protecting and growing your money is our main goal.
To constantly strive to improve, grow and prosper as a financial/tax/technology company for the benefit of our clients, our employees and our associates.
Fundamentals to the success of our mission are:
Our single most important asset. We care about and know our clients. We support them and they support us by recommending us to their friends. We are there for them when we have nothing to sell them.
The ability to provide the highest level of service to our clients. We “Go the Second Mile” for our clients. Our products are designed, priced and delivered to provide superior quality and to satisfy our clients’ needs.
We believe in excellence in all that we do. We strive for a consistent and high standard of quality in each endeavor. The standard of excellence is the benchmark for assessing everything we offer. Our intention is to aim high and develop excellence as second nature in all efforts that we undertake.
MAKING A LIVING
Another gauge for how effectively and efficiently we serve our clients. Profit ensures our survival and fuels our growth.
With this mission come certain guiding principles:
QUALITY COMES FIRST
The quality of our planning and implementation must create smiling, satisfied clients.
As professionals, we put the pursuit of our clients’ best interests ahead of any other consideration. This is how we have built our reputation.
We never stand on past accomplishments, but always strive, through innovation, education and cooperation, to improve our services and efficiency.
At The Floyd Company we are a team, working together to get things done.
We are committed to the highest standards of personal and professional integrity. Our refusal to compromise our code of professional and personalconduct is what earns our clients’ trust and our associates’ respect.